Frequently Asked Questions

Everything you need to know about your AZIO experience.

What is the standard shipping time for orders?

Orders are typically processed within 1-2 business days. Standard shipping within the continental United States usually takes 3-5 business days, while international shipping varies by location.

What is your return policy for electronics?

We offer a 30-day return policy for all products purchased directly from our store. Items must be in their original packaging and include all accessories to be eligible for a full refund.

Do AZIO products come with a warranty?

Yes, all AZIO hardware includes a 1-year limited warranty that covers defects in materials and workmanship under normal use.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How can I track my package after it ships?

Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status.

Are your keyboards compatible with both Mac and PC?

Most AZIO keyboards are designed with cross-platform compatibility and include dedicated keycaps and toggle switches for both macOS and Windows operating systems.